Vacancy closed

Payment Operations Manager

Full Time
3+ years


Got a knack for numbers and a passion for precision? We're on the hunt for a Payment Manager to streamline our transactions and keep things running smoothly. If you're detail-oriented and love financial operations, we want you! Get your superhero costume on and let's fly to conquer new worlds!

  • 3+ years experience as a Payment Operations Manager;
  • Expertise in global payment systems, regional regulations, and norms;
  • Insight into payment trends and markets in North America, Europe, CIS, East Asia, and LATAM;
  • Strong analytical skills with the ability to interpret financial data and derive actionable insights;
  • Proven ability to manage complex problems in e-commerce payments;
  • Knowledge of OFAC/AML, Know Your Customer, and Risk Awareness principles;
  • Ability to thrive in a fast-paced environment, managing both strategic and tactical projects while prioritizing effectively to meet business needs;
  • Experience with credit card chargebacks and risk minimization;
  • Upper Intermediate level of English.



  • Familiarity with cryptocurrencies and tokens is a plus;
  • Experience with marketplaces; bonus points for experience with digital goods;
  • Background in the gaming industry;
  • Understanding of Steam operations;
  • Knowledge of CS2, CS:GO, and Dota as a significant plus.


  • Conduct analysis, evaluation, and monitoring of payment efficiency;
  • Manage relationships with key payment providers to ensure seamless transactions;
  • Support and enhance current payment flows in collaboration with internal teams, aiming to boost conversion rates and minimize user disputes;
  • Participate in reconciliations with external payment service providers and payment reporting;
  • Assist in local payment solutions market analysis;
  • Implement initiatives to reduce payment costs, optimize payment performance, and streamline cash flow;
  • Work closely with internal tech teams to ensure uninterrupted payment processing and minimize transaction errors;
  • Address escalations or issues impacting customers, and drive projects to enhance customer experience;
  • Contribute to the creation or revision of policies and system improvements.



  • Start working at a time that's comfortable for you;
  • Weekend every first Friday of the month;
  • People Partner who will always support you in word and deed;
  • Rewards for cool work;
  • Input on project direction in a bureaucracy-free environment;
  • Regular performance reviews and personal feedback sessions;
  • 18 paid vacation days and 7 sick leave days;
  • Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
  • Assisting with the accounting and tax management for individual entrepreneurs in Ukraine and tax coverage;
  • English language and wellness support budgets;
  • Anniversary and performance bonuses;
  • No time tracking;
  • We purchase CHARGING STATIONS for our spacers.

If you read everything carefully and exclaimed: ยซOh, yeah, I'm good at everything and I want to do cool things together!ยป, then we are already looking forward to your resume!ย 

Send them as soon as possible! ๐Ÿš€


Is the vacancy about you? Then let's talk

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